Privacy Policy

1. Introduction

This Privacy Policy explains how Putt Better ("we", "us", "our") collects, uses, and protects your personal data when you visit or make a purchase from www.puttbetter.co.uk.

We are committed to protecting your privacy and handling your data transparently and securely in accordance with UK data protection law, including the UK GDPR.

2. Who We Are

Putt Better is a trading name of Putt Better Ltd, registered in England and Wales.

Lisieux Lodge, Woodlands Drive, Rawdon, Leeds, England, LS19 6JZ

Email: sales@puttbetter.co.uk

3. What Personal Data We Collect

We may collect and process the following types of personal data:

• Full name
• Billing and delivery address
• Email address
• Phone number
• Payment details (processed securely via third-party providers)
• Information submitted through contact forms
• IP address and browser information
• Website usage data via cookies

4. How We Use Your Data

We use your personal data to:

• Process and fulfil orders
• Deliver products to you
• Provide customer support
• Respond to enquiries
• Improve our website and services
• Send marketing emails (if you have opted in)
• Comply with legal obligations

We only process your data where we have a lawful basis, including contract performance, legal obligations, legitimate interests, or your consent.

5. Payments

Payments are processed securely via third-party payment providers. We do not store full card details on our servers.

6. Marketing

If you opt in to receive marketing communications, we may send you emails about products, offers, or updates.

You can unsubscribe at any time by clicking the “unsubscribe” link in any marketing email or by contacting us directly.

7. Sharing Your Data

We may share your data with trusted third parties where necessary, including:

• Payment processors
• Delivery and courier services
• Website hosting providers
• Analytics providers
• Professional advisers

We do not sell your personal data.

8. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy and to comply with legal obligations.

Order information may be retained for up to 6 years for accounting purposes.

9. Your Rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Withdraw consent for marketing
• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, please contact us at sales@puttbetter.co.uk.

10. Cookies

Our website uses cookies to enhance your browsing experience and analyse website traffic.

• Enable shopping cart functionality
• Remember user preferences
• Analyse website usage

You can manage cookies through your browser settings.

11. Data Security

We implement appropriate technical and organisational measures to protect your personal data. However, no method of transmission over the internet is completely secure.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be published on this page with the updated date.

14. Contact Us

Putt Better Ltd
Email: sales@puttbetter.co.uk